Refund policy

If you're not happy, we're not happy. That's the whole policy. The rest is just how it works.

Do you take returns? Yes. Any order, any reason. No questions asked.

Do I have to send it back? No. Keep it. Give it to a training partner. Leave it in a drop bag. We don't want it back.

Is there a time limit? No. Tried it in March, hated it in August? Still counts.

How do I get a refund? Email team@frictionprescription.com with your order number. That's it. No forms. No runaround.

How long does it take? We refund your original payment method, usually within 3–5 business days of hearing from you. Your bank may take a few more days to post it.

Damaged or wrong item? Tell us at team@frictionprescription.com. A photo helps. Replacement or refund, your call.

We're two runners in a garage. We'd rather keep a customer than win an argument.

David and Chris